Personalized Eco-Friendly Promotional Items

7432 Alban Station Blvd a107, Springfield, VA, 22150 (703) 434-3360

Our Useful Frequently Asked Questions (FAQ) | Dboss Prints

Frequently Asked Questions:

No, don’t even worry about it !

There is always a technique or specific item we can find so we DO NOT limit you with a minimum amount order.

The industry standards for personalized items have a policy of no refunds / no returns if your item is already in process by our production department.

Please make sure you review your “art proof” before you confirm your order. If you have any questions, please contact our production department at

Please understand that Dboss Prints reserves the right to refuse any returns.

Contact us directly via phone at (703)-861-9827


Once the order is already in process by our Production Department, you have 24 hours to cancel your order. Keep in mind there will be a 50% cancellation fee.


We love to bring your ideas to life, if you are not ready with your logo or graphic design, our team is ready to help you. You will work with a professional graphic designer and see your final art before we submit it to the Production Department.

We will always be excited to help you. Contact us at


We offer a variarity of options to pay for your order. Our options are:

  • PayPal
  • Cash
  • Checks (keep in mind that the orders will not be produced until we clear the check)



Our expert artist can clean and fix most of your files but we prefer high resolutions images to avoid any delays in production. We reserve the right to stop any production of any items that seems inappropriate, offensive or trade marks.

Prefered vector files are:

  • PDF (Adobe Acrobat), embed any fonts used.
  • AI or EPS (Adobe Illustrator), rasterize any text or embed any fonts used.
  • CDR (Corel Draw),  rasterize all text.
  • DOC, PPT or PUB (Microsoft Office), embed or include any fonts used.


Once in a while WE DO offer discount codes, special prices o coupons  you can use towards your entire purchase.

The main goal is to offer you the best price for the best quality.

Our marketing team is always updating our Social Media channels, please follow us !



We fully customize and personalize the following items:

  • T-Shirts
  • Polo Shirts
  • Pants and Shorts
  • Sweatshirts
  • Facemasks
  • Hats
  • Jackets
  • Bags and Totes
  • Drinkware
  • Coffee Mugs
  • Tumblers
  • Towels
  • Scrubs
  • Other Business Apparel
  • Ceramic Titles


We offer several different brands depending on our needs and budget. We can work with top brands, exclusive brands or basic brands.

Some of the brands we use are:

  • Carhartt
  • CornerStone
  • Sport-Tek
  • Port Authority
  • Nike
  • OGIO
  • Red Kap
  • Bulwark
  • WonderWink
  • Volunteer Knitwear
  • Gildan
  • Bella
  • American Apparel
  • and many more…


Do you have more questions

Contact us here: